Returns & Exchanges
At Extra Butter, we want you to be completely satisfied with your premium footwear and apparel purchases. We offer a 14-day return window for eligible items in their original, unworn condition with all tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box and ensure all original designer packaging, such as shoeboxes and dust bags, are included.
Label and Ship
Affix the prepaid shipping label provided via the portal to the outside of your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing